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Returns & Exchanges


We want you to be happy with your purchase and we apologize if it is not. We would accept the returns in following conditions.

  • All items must be in their original packaging with product tags intact
  • All items must be unworn, unused, unwashed and in its original condition
  • Originals receipts would need to be included
  • All items would need to be purchased originally from www.thechikanlabel.com.

If non of the above conditions are met, we regret to inform that we are unable to process any claims for exchanges or refund regardless that the items have been mailed back to us.


We accept returns only if the product is defective and if it meets all the conditions mentioned above.


We accept exchange only in case of the sizing issues and the customer has to bear the any extra cost incurred in exchange


All exchanges and returns would need to be raised within 14 days of the delivery.

There could be a difference in the motifs as all the products on www.thechikanlabel.com are hand embroidered. (RETURNS OR EXCHANGES ARE NOT ACCEPTABLE IN SUCH CASES)

There could be a difference in color due to lightening effects or due to screen resolution and color balance. (RETURNS OR EXCHANGES ARE NOT ACCEPTABLE IN SUCH CASES)

Sales item(s) are non-exchangeable nor returnable.

No refunds will be given for taxes, duties, tariffs and excise charges levied for overseas orders either for refunds or exchanged items.

All returns and exchanges made via our online portal at www.thechikanlabel.com would need to be shipped to :

497, Unity City, Bahadurpur, Kursi Road,
Lucknow, Uttar Pradesh, India
PIN : 226022
Contact No. +91 8736035513
Email : thechikanlabel@gmail.com