International Shipping & Delivery Policy
Welcome to The Chikan Label! We are delighted to bring our Lucknowi Chikankari collection to customers beyond India.
We offer international shipping to supported destinations, helping you shop our collection wherever delivery services are available.
Please review the information below before placing your international order.
1. Countries We Ship To
The Chikan Label offers international delivery to selected countries and regions, subject to shipping-service availability.
Destination eligibility and available shipping options are determined at checkout.
If your country is not available at checkout, please contact our customer-support team before placing an order.
2. International Shipping Charges
International shipping charges are calculated based on your order and delivery destination.
The applicable shipping charges will be displayed at checkout before payment.
Shipping charges may vary depending on the destination, parcel details and available courier services.
International orders may be delivered through DHL, FedEx, DTDC International, India Post or other available logistics partners.
3. Order Processing & Dispatch
We aim to prepare and dispatch international orders within the following estimated timelines:
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Standard orders: Usually dispatched within 4–6 days of order placement.
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Products requiring additional finishing: Dispatch may take approximately 7–9 days.
These timelines are estimates and may vary depending on product availability, finishing requirements and order volume.
We will make reasonable efforts to notify you if your order experiences an unexpected delay.
4. International Delivery Time
International orders are estimated to arrive approximately 12–13 days after dispatch, depending on the destination and courier service.
Please note that this delivery estimate starts from the dispatch date, not the order-placement date.
Delivery may take longer because of customs clearance, public holidays, weather conditions, remote destinations or courier disruptions.
Estimated delivery times are not guaranteed.
5. Customs Duties & Import Taxes
International shipments may be subject to import duties, customs fees, VAT, GST or other local taxes imposed by the destination country.
Unless expressly included in your checkout total or shipping terms, these additional import-related charges are the responsibility of the customer.
Customs authorities or courier partners may contact you to request payment or documentation before releasing your shipment.
We recommend checking the import requirements and potential charges applicable to your country before ordering.
6. International Payment Options
Available payment methods will be displayed securely at checkout.
Payment availability may vary by country, currency and payment provider.
Please contact our customer-support team if you experience difficulties completing an international payment.
7. Order Tracking
Once your order has been dispatched, tracking information will be shared when available.
You can use your tracking details to monitor the shipment's progress.
Please ensure that the email address and phone number provided at checkout are correct so that our team or delivery partner can contact you when necessary.
8. International Returns, Refunds & Exchanges
Voluntary size exchanges and change-of-mind returns are not ordinarily available for international orders.
Please review product descriptions, measurements and sizing information carefully before ordering.
If you receive a defective, damaged, contact us with your order number and relevant photographs.
We will review the issue and provide an appropriate remedy, including a refund or replacement where required by applicable consumer-protection laws.
For further details, please read our Returns & Exchanges Policy and Refund Policy.
9. Cancellations and Delivery Issues
If you need to cancel an order, modify your shipping address or report a delayed shipment, please contact us as soon as possible.
Requests are subject to order-processing and dispatch status, without limiting mandatory consumer rights.
For general shipping terms, please review our Shipping & Delivery Policy.
10. Contact Us
For international shipping questions, order tracking, sizing assistance or delivery concerns, contact:
The Chikan Label
9/413, Sector 9, Jankipuram Extension
Lucknow, Uttar Pradesh – 226031
India
Email: thechikanlabel@gmail.com
Phone/WhatsApp: +91 8736035513
